Musing About Disney World and Stats

January 16, 2019 3:30pm
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There are some times when I would really love to get a glimpse of some of the statistics around Walt Disney World.

My curiosity this morning is specifically around Disney Vacation Club (DVC) and how many members there actually are in order to better gauge how many people are really fighting over the tickets to the Moonlight Magic events that are continuing again this year. Today was the opening of registration for the first two events at the Magic Kingdom, and even though I logged in about 15 minutes after the opening at 9:00 am, I was pleasantly surprised that it actually wasn’t difficult at all to get them this time…

I’ve been to a handful of these events since Disney started doing them back in 2016, but more often than not availability was always very limited and if you weren’t ready to jump on the email the second it showed up, you were plum out of luck.

Because if I remember right, the first few events didn’t have a scheduled reservation time, but just sent an email when it was ready … and sometimes it would come at three in the afternoon when everyone was at work … and others would get it a day or two later!

So I don’t know if maybe Disney just wised up and either beefed up the servers that host these sites or increased the capacity admitted to the events … or both. Even looking back further, it seemed like they were always having problems with demand for any Annual Passholder special events that they hosted as well … which always seemed odd to me for a $100 BILLION company like Disney to not invest more in their infrastructure to make their web experience absolutely flawless.

It’s really the same with the My Disney Experience app or guest wifi in the parks. I’m sure their hardware has to be beefy with possibly tens of thousands of concurrent wifi users online in a single park each day, but again … you’re Disney! You charge $100+ admission just to get in the door! Figure it out!

But just from a numbers geek’s perspective, it’d still be neat to know to what scale we’re dealing with for any of these problems – if the Magic Kingdom holds 100,000 people (hypothetically), do they let in 25% of that for the DVC events? Or any of the other hard ticketed events, for that matter???

It admittedly always amazes me how really any of the four parks can average at least 30,000 guests a day (according to TEA/AECOM’s reporting) and it doesn’t feel like you’re surrounded by such a sea of people because everyone is spread out across 100+ acres and eating/shopping/doing attractions to balance the crowds!

I think you could do some really fun stuff, and I’m sure that there are entire teams of geeks at Disney who do just that!, with access to the actual numbers of how many people walked through their turnstiles each day, or rode Space Mountain, or bought Mickey bars.

There’s a part of me that thinks it would be super cool if there’s a NOC-style room somewhere at Disney that has giant maps of each park up on the walls with heat maps showing guest flow around all of the lands and attractions.

They’ve got to be getting something more out of these MagicBands that we’re all wearing now!

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