Chrysler probably made a mistake by posting their “thank you” note to the company blog and then opening the post up for comments.
I’ve got to say that I share the sentiment because I own a Chrysler car myself and after all of the nonsense that I’ve gone through begging them to cover something under their factory warranty (which they never ended up doing – the car is still malfunctioning), it’ll be the last Chrysler vehicle that I ever purchase. I’m sorry if it affects a lot of jobs, but this is a company that deserves to fail because of a poor business model, a horrendous lack of customer service, and a downright arrogant attitude across the industry as a whole.
I think I liked the comments requesting for the resignation of their senior management the most. Granted, it’ll never actually happen, but if you had to hold somebody accountable for horrible business practices, that’s probably the best place to start.